Careers

The Position: Content Marketing Writer

(Raleigh, NC Office)

Date Posted: 6-1-2013

We’re looking for amazing content writers who are ready to jump into a new market.

We make use of the latest cutting-edge strategies to help individuals and businesses look good online, providing solutions to companies, high profile politicians, public figures, as well as athletes and celebrities.

You will work with our engineering and marketing teams to utilize social media, advanced SEO strategies, press releases and optimized site content on our proprietary platforms to grow and protect our clients’ online presences.

Specific Skills / Requirements:
Internet- and technology-savvy
Adept at reading and gathering news
Working knowledge of SEO and Marketing

Excellent written communication skills
Self-starter with ability to work in team environment

Lots of energy and enthusiasm
Persistent, creative and loves a good challenge

Bonus Points:
Active social media profiles (LinkedIn, Twitter, Facebook, Google+, Quora, Pinterest, Local.answers.com, Tumblr)
Experience with personal social sites (about.me, ziggs.com, bigsight.com)
Previous work experience with a startup or high impact company
Proficiency with Google Apps, Microsoft Office, WordPress, and Photoshop
Experience in the fields of public relations and advertising is a plus

Our Perks:
An office in Kendall square overlooking the Charles River
Access to Kitchen with unlimited snacks and drinks
A tight-knit team that loves working together and executing

Junior Positions for Recent College Grads with Marketing / Writing Background also available.

Please send us a cover letter and a resume with your social media profiles to: jobs@reputation911.com

The Position: Business Development Manager:

(Hopkinton, MA Office)

Date Posted: 6-8-2013

We are seeking a high energy Business Development Manage to build market position by locating, developing, defining, negotiating, and closing business relationships.

Business Development Manager Job Duties:

  • Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
  • Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
  • Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
  • Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners’ needs and goals.
  • Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
  • Protects organization’s value by keeping information confidential.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications: Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Territory Management, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism

 


The Position: Customer Support Representative (CSR)

(Hopkinton, MA Office)

Date Posted: 6-5-2013

As a Customer Support Representative you will be helping our customers become familiar with our products and services while increasing their confidence in our brand.

As a CSR, you will be part of the Customer Support team and responsible for responding to incoming customer support requests via email, chat and telephone. You will provide non-technical support to answer inquiries the customer may have and you will also have the opportunity to assist with marketing and sales activities.

Requirements:

1 – 3 years experience in a customer service role. Previous call center experience a plus.
Ability to problem-solve and think critically.
Excellent oral and written communications skills necessary.
Professional phone demeanor required.
Must be able to type at least 35 words per minute.
Full time and part time position’s available.

Desired Attributes:

Self-learners able to prioritize customer needs and respond accordingly.
Service oriented demeanor, able to easily build customer rapport.
Outstanding organizational abilities with strong attention to details.
Ability to toggle and / or manipulate several programs at the same time.
Should be comfortable interacting with customers via phone, email or chat.

The Position: Junior Brand Strategist

(Cambridge, MA Office)

Date Posted: 6-5-2013

Google has now become the new character reference for individuals and businesses. We make use of the latest cutting-edge strategies to help individuals and businesses look good online, providing solutions to companies, high profile politicians, public figures, athletes and celebrities.

We are looking for candidates with strong strategic thinking, creative thinking, team leadership, collaboration, and problem solving skills to learn from the ground up on how to use personal branding for online reputation management.

You will learn how design and create social media accounts and websites for our clients that communicate their personal brand across different mediums.

The position will quickly grow into full time for the right candidate. The position is perfect for a recent college graduate who wants to get in on the ground floor of an exciting, innovative, company in a growing industry that holds significant opportunity for long term career opportunities.

Specific Skills / Requirements:
Knowledge of image editing software such as Adobe Photoshop or InDesign
Working knowledge of HTML and CSS, especially for WordPress sites
Internet- and technology-savvy
Adept at reading and gathering news
Detail Oriented
Knowledge of different social media sites and those that are up and coming
Excellent verbal and written communication skills
Self-starter with ability to work in team environment

Bonus Points:
Active social media profiles (LinkedIn, Twitter, Facebook, Google+, Quora, Pinterest, Local.answers.com, Tumblr)
Experience with personal social sites (about.me, ziggs.com, bigsight.com)
Previous work experience with a startup or high impact company
Proficiency with Google Apps, Microsoft Office, making landing pages for Google Adwords campaigns

Please send us a cover letter and a resume with your social media profiles! Resumes with social media profiles will be given top priority.

Or Send Resume to: jobs@reputation911.com