Privacy Statement

Our Commitment to Privacy:

Your privacy is important to us. Reputation911, our subsidiaries and affiliates (“Reputation911″ or “we”) are providing this notice to describe and explain our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect and How We Collect It

In general, you can visit this website without telling us who you are or revealing any personal information about yourself. There are times, however, when we may need information from you. Personal information like your name, postal address and e-mail address is obtained only when voluntarily submitted. Reputation911, collects this information in several ways:

  • Through the Reputation911 Profile page (see below)
  • Through registration, surveys and other online forms
  • As part of an ongoing sales process
  • While providing technical support, consultation, live chat, or product information
  • Through the process of maintaining and upgrading our products
  • Through automated means such as communications protocols, e-mail communications and cookies

To provide you with timely, high-quality information, we may also ask you to provide us with information regarding your professional interests and experiences with our products or services. Providing us with this information is optional. Personal data collected online may also be combined with information you provide to us through other sources such as product registration, call centers, or in conjunction with events such as trade shows, training seminars and conferences. Information that you supply will relate to the relationship that Reputation911 has with you or your organization.

Your Reputation911 Profile
Your Repuation911 profile is one collection point we use to manage your personal information. You can create, access, and update your profile information at any time by visiting http://www.reputation911.com

Creating a Reputation911 Profile enables you to:

  • Specify your preferences related to Reputation911 communication with you via e-mail
  • Gain access to restricted site content
  • View webcasts and other online events
  • Subscribe to Reputation911 e-news which is delivered to your in-box and targeted to your needs and interests
  • Receive e-mail alerts when key content about your Business, Brand and Personal Identity are Identified.
  • Auto-populate form fields with personal information when you make online transactions or complete event registration forms.

Web Server Logs
In the process of administering this site, we maintain and track usage through Web server logs. Web server logs provide information such as what types of browsers are accessing our site, what pages receive high traffic, and the times of day our servers experience significant load. We use this information to improve the content and navigation features of our site. Anonymized or aggregated forms of this data may be used to identify future features and functions to develop for the site and to provide better customer service.

Cookies
There are various technologies, including one called “cookies” which can be used to provide tailored information from a website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. Some Reputation911 pages use cookies or other technologies so that we can better serve you when you return to our site, and so that select third party partners can serve you Reputation911-related content, including Reputation911 advertisements, on their sites or elsewhere on the Internet, based on your prior visits to our site. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. For more information, please refer to user information provided with your Web browser.

Web Beacons
Some of our Web pages and HTML-formatted e-mail use Web beacons in conjunction with cookies to compile aggregate statistics about website usage. A Web beacon is an electronic image, called a single-pixel (1×1) or clear GIF. Web beacons can recognize certain types of information on a visitor’s computer, such as a visitor’s cookie number, time and date of a page view and a description of the page where the Web beacon is placed. You may render some Web beacons unusable by rejecting their associated cookies.

Personalized URL Links and Personalized Message Content
Occasionally, we may create a unique web URL link for certain visitors. If you visit one of these sites, you may find forms that are already filled out with your name, or other types of information you have previously indicated an interest in, based on information you have given us before. We may also personalize the content of newsletters, e-mail offers, invitations, or Reputation911 advertisements served to you on our third party partners’ websites, based on topics in which you have previously indicated an interest. We collect information about how you consume this type of personalized information in order to help us provide you with other information that is better tailored to your interests. If you choose to visit one of these personalized web URL links, you are agreeing to allow Reputation911 to collect information about your visits and also to associate that information with other information about you and your relationship with Reputation911. If you do not wish your information to be used in this way, do not accept the invitation to visit these sites.

Other Technologies
We may use other technologies to capture specific data, such as the pages you view, the items you download, the links you click, your access times, and your Internet Protocol (IP) address, domain name, and system configurations and settings, to help us understand how you use our site, serve you relevant content, and to assist you with questions you may have regarding our products and services. If you decided that you want to fine-tune the information that Reputation911 is providing to you, we invite you to update your Reputation911 profile.

How We Use Your Information

Reputation911 may use your personal information to:

  • Fulfill subscription requests, orders for software and services made online and to provide other information you request
  • Make the website easier for you to use
  • Help us customize content most relevant to your interests
  • Notify you about important news concerning
  • Notify you of new products and services, product updates, technical support issues, events and special offers we think you may be interested in
  • Promote our products and services on our website and third party partners’ websites
  • Prevent and detect fraud or other prohibited or illegal activity
  • Protect the security and integrity of the website

We do analyze some of our Web services such as registrations, demos, downloads, and e-mail responses at the individual level in order to improve the quality of those offerings and to better tailor our marketing to our customers’ needs.

How We Share Your Information

We may share the personal data you provide with other Reputation911 entities and/or business partners for purposes related to those described above. We will not sell, rent or lease to others your personally identifiable information. Reputation911 reserves the right to disclose any and all pertinent information to law enforcement or other governmental officials as we, in our sole discretion, believe necessary or appropriate.

Choice / Opt-Out

Reputation911 offers you the choice of receiving different types of communication and information related to our company, products and services. You may subscribe to e-newsletters or other publications; you may also elect to receive marketing communications and other special offers from us via e-mail. If at any time you would like to change your communication preferences, we provide unsubscribe links and an opt-out mechanism for your convenience.

Our Commitment to Data Security

Reputation911 is concerned about the security of your information. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of information, we have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption technology when collecting or transferring sensitive data such as credit card information. Credit card numbers are used only for processing payment and are not used for other purposes.

External Links

Links to third-party websites from this website are provided solely as a convenience to you. If you use these links, you will leave this site. We have not reviewed these third-party sites and do not control them. Repuation911 does not assume responsibility for any of these sites, their content, or their privacy policies. Reputation911 does not endorse or make any representations about them or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to this site, you do so at your own risk.

Changes to This Statement

If there are updates to the terms of Reputation online Privacy Statement, we will post those changes here and update the revision date in this document so that you will always know what information we collect online, how we use it, and what choices you have. Your continued use of ‘ website following the posting of changes to this Privacy Statement means you accept those changes.

Your Acceptance of These Terms

By using Reputation911 website, you signify your assent to this Privacy Statement.

How to Contact Us

Should you have comments or questions about this Privacy Statement, you may e-mail us at: privacy@Reputation911.com

You may also contact us via postal mail at the following address:

Reputation911
15 Main Street, Suite 200

Hopkinton, MA 01748

ATTN: Legal Division / Privacy Officer

Revised January, 2012