Doctor Reviews Management

Online reviews are a powerful marketing tool as a recent study showed that consumers view online reviews as the second must trustworthy source of information, ahead of every form of online advertising you can imagine. A doctor with many positive reviews will see an influx of new patients while a single negative review could send [...]

Why Online Review Sites Want Your Customers to Write Negative Reviews

We have written extensively about why online reviews are so important to a business. For more information on a particular subject, visit one of these links: Managing Online Reviews (tips for business owners) 3 Ways Online Reviews Affect Revenue Remove Negative Reviews (a how-to) 3 Reasons Your Online Reputation Management Strategy Needs Online Reviews The [...]

Manage Your Online Reviews

Online reviews continue to grow in importance, and a recent study by Nielsen emphasizes that point. Earlier this year, Nielsen asked consumers to indicate whether or not they view various forms of advertising as trustworthy. Online banner ads, television ads, social media, and e-mails that individuals signed up for were all beaten by online reviews. [...]

3 Ways Online Reviews Affect Revenue

It is no surprise that savvy business owners are increasing the emphasis they place on online reviews. Online reviews were ranked second in a recent Nielsen survey that asked respondents to rank the trustworthiness of certain information sources. Online reviews play a big part in the success of online reputation management campaigns for businesses, as [...]

3 Ways to Remove or Filter Negative Reviews

Online review sites continue to grow in popularity so it is no surprise that business owners are doing everything possible to remove negative reviews or simply try to filter them. If your business is suffering from a bad review on Yelp, here are three ways for your business to recover its online reputation: Contact the [...]

Remove Bad Reviews

Businesses are becoming more and more in-tune with the importance of reviews. Online reviews not only improve the reputation of a business but also help individuals feel comfortable purchasing something from that business. If you or the owner of your business is still skeptical, consider these facts: According to eMarketer, online reviews are twelve times [...]

Remove Negative Reviews

Everyone understands the importance of online reviews (our past blog post about Business Reviews provides some helpful statistics about their importance) and so it is no surprise that businesses are always looking for ways to remove negative reviews from sites like Google+ Local and Yelp in order to restore their online reputations. While there isn’t [...]

How to Get Started on Google+ Local for your Google Local Listing

Ever since Google announced that Google Places pages would be switched over to Google+ Local pages, there has been a lot of confusion among business owners about what to do. Complicating the matter is the fact that Google already has a product called Local Google+ pages, so that business owners searching for help with one [...]

Google Places Replaced by Google+ Local

Yesterday Google dropped a bombshell when it announced it is replacing all Google Places pages with new Google+ Local pages. In this post we will take a look at what it means for your company.  First we need to break down some of the major changes: No more 5 star ratings. Google is making use [...]

3 Reasons Online Reputation Management Strategy Needs Online Reviews

Online reviews are the new word of mouth marketing. With the plethora of online reviews sites it is easy for a business or professional to lose track of online reviews. Since nearly 97% of customers search for a product or service online before buying, a bad online reputation on these review sites can seriously hurt [...]